Education Delivery
Overview
It’s simple….we teach people how to use end-user technology tools to improve what they do in order to save time and money.
Our success is attributed to three important factors:
- 1. Knowledgeable caring staff of instructors who are experts in software products as well as in adult education philosophies.
- 2. Customized training to include topic choice and exercise / example content which increases the level of learning and retention for our students.
- 3. Blended learning – a blend of instructor-led, one-on-one coaching, and distance learning.
Where We Teach
We teach in a live classroom with students in attendance
We teach via the web in order to reach a larger and remote audience. (Even in this type of training we are able to incorporate customization and student practice.)
We teach in recorded “snippets” of how-to steps for specific software. Many of these snippets are linked into client-specific applications and used for just-in-time help.
We teach in recorded e-learning training sessions which we design and record complete with exercises.
We teach in a one-on-one coaching session which is tutoring to employees who need to complete a project and want quick guidance along the way. Many times we consult on the correct product to use and teach to complete that task, documenting all the steps along the way for ease of sustainability.
We teach when we are second-tier help desk support for Microsoft Office products
What We Teach
We teach standard corporate end-user software products which include:
| Microsoft* | Adobe | SAP | IBM |
|---|---|---|---|
Access & VBA Excel & VBA Outlook PowerPoint Project Publisher Visio Word |
Acrobat X Pro Photoshop |
Crystal Reports Business Objects |
Sametme Lotus Notes |
*We teach all levels. Contact us to see our outines which can be customized to meet your needs.
We teach non-software courses which include:
- -Project Management
- -Effective Presentations
- -Effective Meetings
- -Operational Excellence Using Outlook
- -Business Writing / Grammar
- -Business Math
We teach client-developed or custom applications
We partner with clients who have custom-developed applications which they develop in-house and develop the courseware and teach end users how to utilize this software.
Examples include:
- -Project Management methodology
- -Retail Excellence Report Center software
- -HIV/AIDS Prevention and Care designed for African nurses
- -Medical Management – to manage employee leaves and worker compensation incidents
- -Implementing Change Management throughout the Organization
- -Managing Legal Documents
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